Privacy Policy

VIBES ("we", "us") operates this website and the learning portal. This policy explains what personal information we collect, why we collect it and how we keep it safe.

1. Information we collect

• Enquiries: your name, email address, phone number, the course you are interested in and your message when you use the contact form.
• Learner accounts: profile, education and contact details recorded at enrolment, plus your learning activity (lessons watched, assessment attempts, certificates).
• Technical data: IP address, browser and device information, and sign-in sessions used to secure your account.

2. How we use it

• To respond to enquiries and guide you through enrolment.
• To deliver courses, track progress and issue certificates.
• To send service messages such as one-time passcodes, reminders and important notices.
• To keep the platform secure and improve our courses and services.

3. Sharing

We share personal information only with the center and trainer responsible for your batch, and with service providers (hosting, email and SMS delivery, video streaming) who process it on our behalf. We do not sell personal information.

4. Cookies

The site uses essential cookies to keep you signed in and to protect forms. Analytics cookies, where enabled, help us understand how the site is used.

5. Retention & security

Learner records are retained for as long as needed to provide the course and maintain certificate records. We use access controls, encryption in transit and regular backups to protect your data.

6. Your rights

You may ask us to access, correct or delete your personal information, subject to our legal obligations. Write to us at customercare@vibes.co.in.

7. Changes

We may update this policy from time to time. The latest version will always be published on this page.